Privacy Policy

1Information We Collect

We collect information that you provide directly to us, as well as certain data gathered automatically when you visit our website.

Information You Provide

When you request a free quote, submit a complaint, or contact us through our forms or WhatsApp, we may collect:

• Your full name
• Email address
• Phone number
• Property type (home, business, industrial, or government)
• Industry and system requirements
• Project details, messages, and any information you choose to share with us

Information Collected Automatically

When you browse asg.com.pk, we automatically receive standard technical data such as your IP address, browser type, device information, pages visited, and the time spent on our site. This is collected through cookies and analytics tools to help us understand how visitors use our website.

2How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and prepare tailored security solutions
• Contact you by phone, email, or WhatsApp regarding your enquiry
• Schedule site surveys, installations, and maintenance visits
• Handle and resolve complaints submitted through our support form
• Improve our website, services, and customer experience
• Send service updates or relevant offers, where you have agreed to receive them
• Comply with legal, regulatory, and security obligations

3Cookies and Tracking Technologies

Our website uses cookies and similar technologies, including Google Analytics, to measure traffic and understand visitor behaviour. Cookies are small files stored on your device that help the site function and give us insight into how it is used.

You can control or disable cookies through your browser settings at any time. Please note that disabling some cookies may affect how parts of the website work for you.

4How We Share Your Information

ASG Systems does not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted team members and technicians who deliver your requested services
• With service providers who support our operations, such as hosting and analytics, under confidentiality terms
• When required by law, regulation, or a valid request from a government authority in Pakistan
• To protect the rights, safety, and property of ASG Systems, our clients, or the public

5Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. While we work hard to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including providing services, maintaining records, and meeting legal or contractual requirements. When information is no longer needed, we securely delete or anonymise it.

7Your Rights

Subject to applicable law in Pakistan, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal data, where appropriate
• Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8Third-Party Links

Our website may contain links to external sites and social media platforms, including Facebook, Instagram, TikTok, YouTube, and LinkedIn. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any information.

9Children’s Privacy

Our website and services are intended for individuals and organisations, not for children. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal data, please contact us so we can remove it.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.